Privacy Policy

EV Installers Kerry ("we", "us", "our") is a lead generation and referral service based in Tralee, County Kerry, Ireland. We operate the website evinstallerskerry.ie.

For the purposes of the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018, EV Installers Kerry is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Email: info@evinstallerskerry.ie Address: Tralee, County Kerry, Ireland

When you submit an enquiry through our website, we collect the following personal data:

• Full name
• Email address
• Phone number
• Property address in County Kerry
• Installation type (home, business, or unsure)
• Any additional information you choose to provide in the message field

We also collect non-personal technical data automatically when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website or search query
• Device type and operating system

This technical data is collected via cookies and analytics tools (such as Google Analytics) and is used solely to improve the performance and usability of our website.

We use the personal data you provide for the following purposes:

• To pass your enquiry to one or more certified EV installer professionals in County Kerry so they can contact you with a quote
• To send you a confirmation email acknowledging receipt of your enquiry
• To follow up with you regarding your enquiry where necessary
• To improve our website and services based on aggregated, anonymised usage data

We do not use your personal data for automated decision-making or profiling.

We process your personal data on the following legal bases under Article 6 of the GDPR:

• Consent: You have given clear consent by submitting our enquiry form and ticking the consent checkbox, agreeing to be contacted about your request.
• Legitimate interests: We have a legitimate interest in operating our referral service and ensuring enquiries are passed to relevant professionals efficiently.

You may withdraw your consent at any time by contacting us at info@evinstallerskerry.ie. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

We share your personal data with independent EV installation professionals ("Installers") operating in County Kerry for the sole purpose of fulfilling your enquiry. These Installers receive your name, phone number, email address, property address, and installation type.

By submitting an enquiry, you consent to this sharing.

We may also share your data with:

• Our email service provider (Resend) for the purpose of sending confirmation and notification emails
• Our database provider (Supabase) for secure storage of enquiry data
• Analytics providers (such as Google Analytics) who process anonymised usage data on our behalf

We do not sell, rent, or trade your personal data to any third party for marketing purposes. We do not share your data with any party outside the European Economic Area (EEA) without ensuring adequate protections are in place.

All third-party service providers we use are contractually obligated to handle your data in compliance with GDPR.

We retain your personal data for no longer than is necessary for the purposes for which it was collected:

• Enquiry data (name, email, phone, address) is retained for up to 12 months from the date of submission, after which it is securely deleted.
• Email correspondence is retained for up to 24 months.
• Anonymised, aggregated analytics data may be retained indefinitely as it cannot be used to identify you.

You may request deletion of your data at any time — see Section 8 for your rights.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

These measures include:

• Encrypted data transmission via HTTPS
• Secure, access-controlled database storage
• Restricted internal access to personal data on a need-to-know basis
• Regular review of data handling practices

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you and the relevant supervisory authority in the event of a data breach where required by law.

Under the GDPR and Irish data protection law, you have the following rights regarding your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete data we hold.
• Right to erasure: You have the right to request deletion of your personal data, subject to certain legal exceptions.
• Right to restrict processing: You have the right to request that we limit how we use your data in certain circumstances.
• Right to data portability: You have the right to receive your data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your data based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@evinstallerskerry.ie. We will respond to all requests within 30 days. There is no charge for exercising your rights.

If you are unsatisfied with how we handle your data or your request, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority, at dataprotection.ie.

Our website uses cookies — small text files stored on your device — to improve your experience and analyse site usage.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics cookies: Used to collect anonymised information about how visitors use our website (e.g. Google Analytics). These help us improve our site.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

By continuing to use our website, you consent to our use of cookies in accordance with this policy.

Our website may contain links to third-party websites, including SEAI (seai.ie) and other relevant resources. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policy of any website you visit.

Our service is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at info@evinstallerskerry.ie and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website following any update constitutes your acceptance of the revised policy.

For any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

EV Installers Kerry Tralee, County Kerry, Ireland Email: info@evinstallerskerry.ie

If you wish to make a formal complaint about our data handling, you may contact the Data Protection Commission:

Data Protection Commission 21 Fitzwilliam Square South Dublin 2, D02 RD28 Ireland Website: dataprotection.ie Phone: +353 57 868 4800